Jan 2015
Tritech is pleased to announce that Sagicor General Insurance went Live with GIMS in five Caribbean Countries. Congratulations to the Sagicor Team.
June 2014
Tritech exhibits at IASA, presents new version of GIMS.
May 2014
Tritech enables geoanalytics and geocoding within GIMS for premium and loss analysis with graphical visualization in Google Maps. Tritech releases latest versions of Data Analytics using Excel 2013 with geomapping and Artificial Intelligence.
Mar 2014
Tritech and Drive Factor introduce new Usage Based Insurance solutions at Insurance Canada trade show.
June 2013
Tritech exhibits at IASA 2013 Annual Conference in Washington, DC, and invites guests to it's booth 883 & 983.
Mar 2013
Tritech showcases new .NET-based “SSC” System Support Center for creation and maintenance of products, rates, rules, workflow, permissions, etc by business analysts at ICTC conference in Toronto
Feb 2013
Tritech showcases new .NET-based “Point of Sale” portal, Tritech has versions for Canada, USA and now the Caribbean.
Jan 2013
Red River Mutual Insurance goes live with new version of GIMS.
Jun 2011
Cooperators General Insurance Barbados goes live with New Caribbean version of GIMS, supporting Auto, Home and Commercial lines.

Business Analyst

Careers > BA

Tritech requires an experienced Business Analyst to work with our existing clients on enhancements and upgrades, and with new clients from initial GAP analysis through to implementation. While the role is senior in nature, this is a 'practitioner' roll up the sleeves position versus a leadership position.


Analysis and Solution Definition

Quickly understands the business issues and data challenges of client's organization and industry.
Identifies client organization's strengths and weaknesses and suggests areas of improvement.
Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
Develops functional specifications and system design specifications for client engagements.

Technical Recommendation and Testing

Leads testing efforts.
Ensures issues are identified, tracked, reported on and resolved in a timely manner.
Works with client personnel to identify required changes.
Communicates needed changes to development team.

Project Execution

Assists in enforcement of project deadlines and schedules.
Takes input from supervisor and appropriately and accurately applies comments/feedback.
Communicates and applies project standards.
Manages resources in accordance with project schedule.
Consistently delivers high-quality services to our clients.
Understands the components of running a fiscally successful project.



Assists in the facilitation of team and client meetings.
Delivers informative, well-organized presentations.
Understands how to communicate difficult/sensitive information tactfully.

Technical Understanding

Possesses understanding in the areas of application programming, database and system design.
Understands Internet, Intranet, Extranet and client/server architectures.
Understands how legacy and web-based systems interface with each other.

Problem Solving

Identifies critical issues with ease.
Exhibits confidence and an extensive knowledge of emerging industry
practices when solving business problems.
Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.



Generates enthusiasm among team members.
Proactively seeks opportunities to serve in leadership roles.
Challenges others to develop as leaders while serving as a role model.
Manages the process of innovative change.


Facilitates effective team interaction.
Acknowledges and appreciates each team member's contributions.

Client Management

Develops relationships with client personnel that foster client ties.
Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
Manages client expectations effectively.


Innovator Development

Conducts effective progress evaluations in a timely manner.
Mentors those with less experience through informal channels.
Seeks and participates in development opportunities above and beyond training required by us.
Trains other innovators through both formal and informal training programs.

Internal Operations

Suggests areas for improvement in internal processes along with possible solutions.
Leads internal teams/task forces.


The ideal candidate is most likely working in a similar role with a property & casualty insurance company right now, or with a technology vendor / supplier to the property & casualty insurance company market.

The ideal candidate will have worked on projects, that involved conversions from a legacy p&c enterprise wide system to modern ones, or involved in significant portions of those projects.

Along with a bachelors level university degree, the ideal candidate will most likely have a CIP designation, (or more, ie: FCIP and CRM) and experience & knowledge with personal lines and commercial lines products, and all or most departmental functions within an insurance

The ideal candidate will have a minimum experience level of 7 years in a similar role, and preferably 10-12 years.

Project Management Designation courses are preferred.


Tritech actively prospects in Canada and the USA, and travel to client sites will be required from time to time, with appropriate expense reimbursement.

Tritech is offering a market competitive salary for this position dependent upon p&c insurance industry & position relevant experience levels & credentials.

Tritech offers a competitive employee benefits plan after 3 months, job specific/relevant tuition reimbursement, and participation in a company wide performance bonus plan after 1 year of service.